The Oracle Partner Award 2023 is an award for partners who distinguish themselves through exceptional innovation, entrepreneurial success and commitment to customers. In the category 2023 Oracle Partner Award Apps/SaaS Europe North PROMATIS succeeded in the field of innovation and won the award for Innovation Partner of the Year.
Successful digitization projects are characterized by a cultural change that goes hand in hand with the use of modern cloud-based enterprise applications. After all, digitized business processes only ensure perfect usability and best performance if they are also accepted and lived by the user community. Together with leading German research institutes, PROMATIS has been working for years on the development of methods, models and software tools that ensure an improved involvement of users in implementation projects through new forms of project communication and thus promote digital adoption. The current focus of research is on the development of AI-based process improvement systems.
Building on the 100% Oracle-based Horus Business Process Platform, PROMATIS has developed business process reference models that are used in Oracle digitization projects. Under the product label BP4Apps (‘Business Processes for Applications’), modules for Oracle Cloud Applications (all pillars) and NetSuite ERP have been created. The industry-independent models are currently being extended to include industry specifics, e.g. in healthcare, high-tech manufacturing, retail.
Our solution provides an innovative set of tools that can be used in the early stages of digitization projects, in the implementation project itself, and for user training and coaching – even in the operational phase. Interesting aspects are successful use cases in the revitalization of Oracle Fusion implementation projects that had encountered difficulties in the past.
The basic idea is to familiarize future users as early as possible with the digitized business processes that are new to them, and to collaboratively design an adaptation to customer-specific requirements. The models accompany users from the initial system implementation all throughout to the later usage phase and thus serve as a key aspect to high customer satisfaction while achieving business process excellence.